Motability is a national charity, set up on the initiative of the Government in 1977, to assist disabled people with their mobility needs. They direct and oversee the Motability Scheme which enables disabled people to obtain a car, powered wheelchair or scooter simply by using their government-funded mobility allowances.
In the UK, over 1.7 million disabled people qualify for the Higher Rate Mobility Component of Disability Living Allowance and over 17,000 qualify for the War Pensioners' Mobility Supplement. What a disabled person chooses to do with that money is entirely up to them. Currently, some 430,000 disabled people have chosen to have their allowances paid to the Scheme to meet the cost of having a car through contract hire or hire purchase schemes.
Motability, the charity (registered charity no: 299745), has overall responsibility for the Motability Scheme:
The Motability Car Schemes are administered on a contract basis by Motability Operations, a not-for-profit private company owned by the major banks.
Since 1978, some 2 million cars have been provided through the Motability Scheme. Today the Scheme purchases over 5% of all new cars sold in the UK.
If you receive the higher rate mobility component of the Disability Living Allowance, getting a new car is easier and more affordable than ever.
Through Motability, you simply turn your mobility allowance into the car of your choice. The most popular option is the worry-free 'Contract Hire' Scheme, which includes:
Our worry-free policy continues right to the end of your three-year contract with a seamless transfer to your new car. What's more, you can choose from over 3,000 cars from your local dealer - no wonder 97% of our customers would be happy to recommend us.
To use any of the Motability schemes, you must be receiving one of the following benefits:
Please note: If you choose a contract hire car package you must have at least 12 months' award length remaining. For customers choosing to buy a car with a hire purchase agreement, it is normally expected that you will be receiving the allowance for the full length of the agreement.
What's more, with the contract hire package you don't need to drive. You can nominate up to two drivers who may be friends or relatives, and parents or carers can apply on behalf of a child aged three years and upwards
No waiting lists. No credit checks. No assessments required.
Contract Hire: one regular affordable payment
'Contract Hire' offers worry-free motoring and the convenience of a single, regular payment. Simply by transferring your allowance to them, you get a brand new car as well as insurance, maintenance, breakdown cover and more.
To widen your choice they also have a range of larger or higher specification options. If the cost of the car you have chosen is higher than your full allowance, you will need to pay the difference as an advance payment. Some smaller, less expensive cars don't require the whole of your allowance to be used. In this case, you'll continue to receive the rest of your allowance as normal. If your allowance increases during the agreement, you'll also receive the increase.
Please note: If you choose a contract hire car package you must have at least 12 months award length remaining.
You may prefer to buy your own vehicle, particularly if you:
If you choose hire purchase, you negotiate the actual purchase price with your Motability dealer. Remember that you will be responsible for organising and paying for comprehensive insurance, breakdown recovery, servicing and repairs.
Please note: If you buy a car with hire purchase, it is normally expected that you will be receiving the allowance for the full length of the agreement.
Q: I can't afford the advance payment. Can I get financial help?
A: If you are unable to afford the advance payment required Motability may be able to provide financial help. Please note that financial help is only given towards the least expensive solution that meets your mobility needs.
Q: Do you offer any price guarantees?
A: Yes. They offer a firm price guarantee to customers, which will ensure that the price you agree with the dealer when your application is accepted, is the price you pay when you collect your car. The price guarantee stands however long it takes for your new car to be delivered. The only case where the price may alter is if the car description changes.
Q: Can I just call in on the dealer, or do I have to make an appointment?
A: If you have specific technical questions it is well worth making an appointment to visit the Motability Specialist at a time that suits you. Some dealers can provide a home visit or transport to the showroom.
Q: I've found the perfect car! How do I apply?
A: Once you have decided on your car, the Motability Specialist at your chosen dealer will complete the application form with you. You will need to provide the dealer with your driving licence and award entitlement notice, proof of address, driving licences for other named drivers, and details of any previous accidents and driving convictions that you, or your named drivers may have.
Q: How long before my car arrives?
A: Your car dealer will advise when your new car will be delivered, which could be as little as a few weeks. Stay in touch with your dealer in case there are any delays.