Seward Group

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Seward Satisfaction Survey

At the heart of Seward's ethos is the 'Seward Service Quality Programme'. We believe every customer is important to us whether they want a light bulb from the parts department or a fleet of executive vehicles for their business. Every point of contact with Seward should be a pleasurable, trouble free experience and to ensure our services continue to meet and exceed expectation we need your help.

If you are, or have been a Seward customer, your valuable feedback through the following survey will help us to improve our service offer. So please, take five minutes as this will benefit you.

Q1. With your previous visit in mind, do you agree with the following statements?
The staff were knowledgeable on the products available
Every aspect of my visit was handled with efficiency and speed
All paperwork and documents were well explained and easy to complete
Q2. How would you rate the attitude and friendliness of our staff?
Q3. How do you rate the value for money of our products and services?
Q4. If you purchased parts from us, were you happy with the experience? If not, please explain.
Q5. How effective were we in identifying your needs?
Q6. If you have used our website, www.sewardgroup.co.uk how easy did you find it to use?
Q7. Overall, how satisfied were you with your visit to Seward?
Please explain
Q9. Would you recommend Seward in the future?
 
Please specify

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